Michael P. Willoughby

Sales & Business Development Professional

Results-driven professional with 10+ years of progressive experience in SaaS, technology, and customer engagement. Recognized for exceeding quotas, building trusted client relationships, and leading high-performing teams.

Get In Touch LinkedIn Profile
Michael P. Willoughby

About Me

I am a results-driven professional with over 10 years of progressive experience in SaaS, technology, and customer engagement. My career has been defined by consistently exceeding quotas, building trusted client relationships, and leading high-performing teams to success.

I specialize in strategic planning, CRM management, and identifying growth opportunities through data-driven insights. My passion lies in creating value for both customers and organizations, leveraging my expertise in account research, pipeline management, and multi-threading accounts.

Throughout my career, I've demonstrated strong self-prospecting and outbound sales skills, achieving company records and generating significant pipeline revenue. I'm also fluent in Portuguese, which enables me to connect with diverse markets and clients.

Education

Grand Canyon University

MBA | 2020-2022

Utah Valley University

B.S. Business Management - Concentration in International Business | 2017-2020

Areas of Expertise

📊

Account Research/ICP

📈

Pipeline Management

⏰

Time Management

🎯

Work Organization

💻

MS/Google Proficient

✅

Lead Qualification

🔄

Multi-Threading Accounts

🤝

Team Player

💪

Self-Motivated

🎯

Strategic Decision Maker

🌎

Fluent in Portuguese

🧩

Problem-Solving Skills

Career Experience

Full Cycle Account Executive

Solutionreach — Lehi, UT

Sept 2025 - Dec 2025
  • Closed 1st deal on 2nd day on the phones
  • Gave insight and structure training to team members for new tech stack for prospect engagement
  • Maintained highest number of activity while employed

Senior Inbound SDR (SMB, MM, ENT)

Limble CMMS — Lehi, UT

June 2023 - Sept 2025
  • Developed strong self-prospecting and outbound sales skills through consistent cold calling and targeted lead generation
  • Collaborated cross-functionally with Business Ops, Sales Ops, and Marketing to refine lead quality and improve conversion rates
  • Represented Limble at trade shows, building partnerships and creating qualified pipeline opportunities
  • Mentored new SDRs and contributed to team enablement initiatives
Key Achievements:
  • Company Record: 17 SAOs in one month (Outbound)
  • Generated Pipeline: $1.54M ARR (Outbound)
  • Quota Attainment: 109% (2023), 99% (2024)

Business Development Representative

isolved HCM — Salt Lake City, UT

Jan 2022 - May 2022
  • Executed multi-channel outreach (phone, email, social) to identify and nurture high-potential prospects
  • Scheduled and qualified discovery meetings for AEs, maintaining 100% show rate during first month
  • Partnered with Marketing and Sales to ensure seamless funnel and pipeline management
Key Achievements:
  • Averaged 200-250 outbound calls per day
  • Consistently exceeded KPIs and conversion benchmarks

Service Billing Professional

Vivint Smart Home — Provo, UT

2017 - 2021
  • Audited all billing accounts, ensuring each equipment sent to clients was correct
  • Handled all Return Merchandise Authorization accounts
  • Worked closely with supply chain, ensuring customers received correct equipment in a timely manner
Key Achievements:
  • Maintained a 0% error rate on all audits
  • Kept department up to date with all projects
  • Improved the RMA process for the company